Frequently Asked Questions
The Right Questions to Ask to Make the Right Choice
It is best to perform our tests while seated.
For people with normal hearing, the localization test is typically conducted with the head held still.
There is no difference between a fixed head and a movable head for tonal screening.
Check out the many views of our 3D environment on our website.
The setting was created by Xenylab; it features a large glass roof inspired by the world of Jules Verne.
The sound levels during the play-based screening range from 5 to 60 dB HL
The volumes are calibrated on a Kemar mannequin.
The tonal hearing screening test is conducted at the following frequencies: 250 Hz, 500 Hz, 1 kHz, 2 kHz, and 4 kHz.
Yes. All the equipment fits into a waterproof case with pre-cut foam inserts.
To purchase the complete set with a carrying case: https://xeny.store/produit/package-complete-autonome/
Yes. We can even calibrate your headphone: https://xeny.store/produit/casque-audio-calibre/
If you don't have a headset yet, we offer a complete solution that includes a virtual reality headset: https://xeny.store/produit/package-complete-autonome
Yes. Please feel free to contact us for a customized quote.
Yes. All you have to do is install the free “Xenylab” app from your headset’s app store (Meta or Pico).