{"id":467,"date":"2025-05-19T11:25:29","date_gmt":"2025-05-19T09:25:29","guid":{"rendered":"https:\/\/xeny.store\/?page_id=467"},"modified":"2025-05-19T11:25:29","modified_gmt":"2025-05-19T09:25:29","slug":"doc-faq","status":"publish","type":"page","link":"https:\/\/xenylab.com\/en\/doc-faq\/","title":{"rendered":"Doc – FAQ"},"content":{"rendered":"

FAQ<\/h1>\n\n\n\n

Je n’entends aucun son<\/strong>
V\u00e9rifier que :
– Le volume du casque de r\u00e9alit\u00e9 virtuelle est au maximum,
– Les haut parleurs sont allum\u00e9s, charg\u00e9s et branch\u00e9s au casque.
Si ces options ne r\u00e8glent pas le probl\u00e8me, red\u00e9marrer l’application.<\/p>\n\n\n\n

Mon exp\u00e9rience n’apparait pas sur xeny.space <\/strong>
Se t\u00e9l\u00e9porter \u00e0 l’accueil et appuyer sur le bouton Envoyer toutes les donn\u00e9es<\/em><\/p>\n\n\n\n

J’ai quitt\u00e9 mon exp\u00e9rience avant la fin, comment retrouver ces donn\u00e9es ?<\/strong>
Se t\u00e9l\u00e9porter \u00e0 l’accueil et appuyer sur le bouton Envoyer toutes les donn\u00e9es<\/em><\/p>\n\n\n\n

Les manettes ne sont pas d\u00e9tect\u00e9es par le casque<\/strong>
Prendres les manettes et appuyer sur le bouton ci-dessous<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n


Je vois ce message lorsque je lance l’application pour la premi\u00e8re fois :<\/strong><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

Pour pourvoir lancer l’application la premi\u00e8re fois apr\u00e8s l’avoir t\u00e9l\u00e9charg\u00e9e, il faut imp\u00e9rativement \u00eatre connect\u00e9 \u00e0 internet. V\u00e9rifier votre wifi.<\/p>\n\n\n\n

What frequencies?<\/strong><\/p>\n\n\n\n

Pour l’audiom\u00e9trie : 250Hz \/ 500Hz \/ 1000Hz \/ 2000Hz \/ 4000Hz
Pour la localisation : BruitBlanc 250Hz-Pulse<\/p>\n\n\n\n

Est ce que c’est utilisable en position assise ? <\/strong><\/p>\n\n\n\n

Oui.<\/p>\n\n\n\n

T\u00eate fixe ou t\u00eate mobile ?<\/strong><\/p>\n\n\n\n

Les deux sont possibles mais pour plus de pr\u00e9cision dans les r\u00e9sultats, faire l’exp\u00e9rience en t\u00eate fixe est recommand\u00e9.<\/p>\n\n\n\n

On voit quoi en r\u00e9alit\u00e9 virtuelle ?<\/strong><\/p>\n\n\n\n

Un environnement cr\u00e9\u00e9 sur mesures et inspir\u00e9 du Nautilus de Jules Vernes.<\/p>\n\n\n\n

Transportable ?<\/strong><\/p>\n\n\n\n

Oui, selon votre licence, vous aurez au maximum besoin d’un casque avec les hauts parleurs adapt\u00e9s et d’un ordinateur.<\/p>\n\n\n\n

Je dois acheter un casque de r\u00e9alit\u00e9 virtuelle ?<\/strong><\/p>\n\n\n\n

Nous pouvons vous fournir un package comprenant un casque et la calibration correspondante : https:\/\/xeny.store\/produit\/package-complete-autonome\/<\/a> .<\/p>\n\n\n\n

Comment tester ?<\/strong><\/p>\n\n\n\n

Si vous poss\u00e8dez un casque Quest ou un casque Pico, vous pouvez aller sur la boutique d’application et rechercher “XenyLab<\/strong>“. Vous aurez alors acc\u00e8s \u00e0 une version de d\u00e9mo limit\u00e9e \u00e0 10 exp\u00e8riences.<\/p>\n\n\n\n

Si cette page n’a pas r\u00e9gl\u00e9 votre probl\u00e8me, veuillez contacter le support : support@xenylab.com<\/em> .

<\/p>\n\n\n\n


<\/p>\n\n\n\n

<- Retour \u00e0 la documentation<\/strong><\/a><\/p>","protected":false},"excerpt":{"rendered":"

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